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ISO certification is a certification provided by an accredited body that confirms an organization complies with one of the many international standards developed by the International Organization for Standardization (ISO). These standards ensure that companies follow best practices in areas such as quality management, information security, environmental management, and more.
ISO certification is not directly issued by the ISO itself. Instead, it is granted by certification bodies or registrars that are accredited by recognized accreditation bodies. ISO 9000 has been in existence for more than twenty years. In 2000, the standard was extensively modified to include product and service organizations. ISO 9001:2015 is the universal quality management system standard. To maintain certification, we must adhere to established quality control guidelines and practices.
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ISO Certification places a strong emphasis on understanding and meeting customer needs and expectations while encouraging organizations to enhance customer satisfaction by delivering consistent, high-quality products or services. The certification requires top management to demonstrate leadership and commitment to the QMS and ensure that quality objectives align with the organization’s strategic goals and that resources are provided to achieve them. It also encourages proactive actions to mitigate risks and capitalize on opportunities while promoting awareness, training, and involvement to foster a quality-driven culture.
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ISO Certification demonstrates United Direct Solutions’ commitment to customer satisfaction through consistency, experience and service. Process standardization ensures higher quality service and enhanced operational efficiency, while risk management and a focus on compliance ensures security for our clients. Finally, the focus on continuous improvement in all that we do and a maximization of client ROI help ensure your success.
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United Direct Solutions is a direct marketing company that helps our clients better connect with their audiences. Through technology and expertise, we transform complex communications challenges into user-friendly services.Â
We possess over four decades of experience as a trusted resource and service provider for the world’s most reputable companies, making the complex simple through easy-to-use services, automation and expert support. We offer a comprehensive suite of solutions – direct mail, digital marketing, IP targeting, printing, web-to-print, billing, and document management – all backed by our expert support and easy-to-use automation.
