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United Direct Solutions is a HITRUST CSF, SOC 2 Type 2, and ISO 9001:2015 certified direct mail company. We meet complex requirements through a systemic approach to security which is subject to continuous improvement.

HITRUST CSF Certification

HITRUST CSF Certification validates United Direct Solutions is rigorously committed to meeting key regulations and protecting sensitive information. This HITRUST certification proves UDS has met key regulations and industry-defined requirements and is appropriately managing risk. This achievement places us in an elite group of organizations worldwide that have earned this certification.

By including federal and state regulations, standards and frameworks, and incorporating a risk-based approach, the HITRUST CSF helps organizations address these challenges through a comprehensive and flexible framework of prescriptive and scalable security controls.

Press Release


United Direct Solutions invested in SOC 2 Type 2 certification to adhere to all financial and data management compliance requisite from the Federal Government. This certification is meaningful because it saves you time in qualifying service providers to handle your sensitive data and materials. It saves you money in vetting partners and mitigates the risk of non-compliance and sanctions.

UDS is certified SOC 2 Type 2, which means a rigorous audit was performed to certify the entire company. Many companies stop short at compliance, but UDS wanted to ensure the best data security for our customers.

The Type 2 reports are intended to meet the needs of a broad range of users needing to understand internal control at a service organization as it relates to security, availability, processing integrity, confidentiality and privacy. These reports can form an important part of stakeholder’s:

  • Oversight of the organization
  • Vendor management program
  • Internal corporate governance and risk management processes
  • Regulatory oversight
  • Type 2 reports focus on management’s description of a service organization’s system and the suitability of the design and operating effectiveness of controls.
Press ReleaseCertification Renewal

ISO 9001:2015

United Direct Solutions platform is based on quality and trust. Earning a certification from the International Organization for Standardization (ISO) is an important part of maintaining trust and indicating quality.

Accreditations like these prove our commitment to quality, and they ensure our standards and, most importantly, the standards of our customers, are consistently met.

The International Organization for Standardization (ISO) is comprised of a network of institutions in 161 countries seeking to establish standards for quality across materials, products, processes, and the organization of information and management systems. ISO 9000 has been in existence for more than twenty years. In 2000, the standard was extensively modified to include product and service organizations. ISO 9001:2015 is the universal quality management system standard. To maintain certification, we must adhere to established quality control guidelines and practices.

ISO 9001:2015 Certification

HIPAA Compliance

United Direct Solutions complies with all HIPAA (Health Insurance Portability and Accountability Act of 1996) regulations applicable to our clients’ business and data management needs. We work with your Human Resources and Legal Departments to train our teams on your specific HIPAA governance. We provide detailed reporting on HIPAA compliance within our data management and production departments.

Data Security

We look forward to partnering with you on any project that requires ISO 9001:2015, SOC 2 Type 2, or HITRUST certifications. As you can see, UDS is a nationwide direct mail producer that takes data security very seriously. Contact us today to discuss your next data sensitive project.

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