Our Team

Our Team

tom clines united direct solutions

Tom Clines

CEO/President

Years in Our Industry

29

Why I Work for United Direct Solutions

I work with an outstanding team of very bright professionals.

Words of Wisdom

Proper planning and the right team leads to success. Oh, and a little grace from above helps too.

My Passion Outside of Work:

I’m most proud of my growing family. I love to play golf and enjoy letting my dog Daisy take me for a walk.

What’s Important to Me:

My wife of 41 years, Elizabeth, is the best partner I could ever ask for.

United Direct Solutions Team

Missy Thacker

Chief Financial Officer

Years in Our Industry

20

Why I Work for United Direct Solutions

United Direct Solutions has given me the opportunity to both raise my family and excel in my job.

Words of Wisdom

Always ask the question.

Favorite Concert:

Springsteen, every time.

What’s Important to Me:

I learn the most from asking questions of our team members and listening to their responses. The most progress is made through collaboration and not conflict.

united direct solutions team

Connie Burns

Chief Technology Officer

Years in Our Industry

25

Why I Work for United Direct Solutions

I love a challenge and finding new solutions for our clients.

Words of Wisdom

The way to get started is to quit talking and begin doing.

My Passion Outside of Work:

Camping and hiking.

What’s Important to Me:

Time spent with family.

dayna neumann United Direct Solutions

Dayna Neumann

Chief Sales & Marketing Officer

Years in Our Industry

23

Why I Work for United Direct Solutions

I choose United Direct Solutions everyday because of the people. Cheering for my teammates and seeing them thrive brings me joy.

Words of Wisdom

Always hire people smarter than you. If you are the smartest person in the room, you are in the wrong room.

My Passion Outside of Work:

I am passionate about health. I seek out creative ways to incorporate mental and physical health into the world around me.

chase kirkwood united direct solutions

Chase Kirkwood

Chief Strategy Officer

Years in Our Industry

24

Why I Work for United Direct Solutions

I enjoy helping others. Each customer sees things differently, and working with them is a unique experience. I take satisfaction knowing I was able to solve the problem. I also love the excitement of working with a diverse team that has a broad range of talents.

Words of Wisdom

Attitudes are contagious. Make yours worth catching.

My Passion Outside of Work:

“Dad” is the most important title I have and the one I strive to be the best at daily. I have been blessed with two amazing children and I hope to pour into them as much as they pour into me.

What’s Important to Me:

I am an adrenaline junkie and love the thrill of traveling the world and seeking out new experiences. Ask me about my “bucket list”.

united mail team

Casey Hendrick

Chief Operating Officer

Years in Our Industry

20

Why I Work for United Direct Solutions

Company culture, values, and engineering client solutions.

Words of Wisdom

Success in life will be driven by FOCUS and EFFORT. Give 120% everyday!

My Passion Outside of Work:

Passion for physical and mental excellence.

What’s Important to Me:

Optimism, Determination, Teamwork, Personal Growth, and Continuous Improvement are what define me as a human. Get a little bit better everyday!

beth brown united mail

Beth Brown

Account Executive

Years in Our Industry

30

Why I Work for United Direct Solutions

I enjoy collaborating with my clients to improve efficiencies, increase ROI, solve difficult problems and ultimately see success through their eyes. This is what makes me get up in the morning.

Words of Wisdom

The 80/20 Rule – 80% of the time you need to love what you are doing. It’s how you handle the 20% that separates the winners from the pack.

My Passion Outside of Work:

Good music, bourbon and a great round of golf!! Luckily I can do all three at the same time – Love it!

What’s Important to Me:

I married my opposite 26 years ago and together we raised an incredibly brilliant daughter who is ready to take over the world. Before you ask, yes, she takes after me!!

anna knue united mail

Anna Knue

Vice President, Sales

Years in Our Industry

30+

Why I Work for United Direct Solutions

Terrific clients, co-workers, partners, lots of great challenges, positive energy and an ever-changing environment.

Words of Wisdom

Balance in life is important. Take care of your body, feed your mind and fulfill your spirit.

My Passion Outside of Work:

Outside of work, look for me on the golf course, boating on Lake Cumberland, or maybe on a hiking trail with happy hour immediately following.

What’s Important to Me:

Find laughter and joy in every thing you do.

joe dover united mail

Joe Dover

Account Executive

Years in Our Industry

3

Why I Work for United Direct Solutions

I get to interact daily with our dynamic team, innovative client companies, and interesting people!

Words of Wisdom

“Even if you are on the right track, you’ll get run over if you just sit there.”

My Passion Outside of Work:

My first passion outside of work is learning to navigate the chaotic world of raising two small, wonderful children. My second passion is biking (now towing a child trailer). Third, learning astrophysics.

An Interesting Fact About Me:

I have unwittingly found myself in 3 parades. In Schladming, Austria; in Piggott, Arkansas; and in my hometown of Louisville, Kentucky.

doug prater united mail

Doug Prater

Account Executive

Years in Our Industry

22

Why I Work for United Direct Solutions

United Direct Solutions gives me the freedom to help my clients in a way that will best serve the client. The company is financially sound and always planning for future, especially when it come to technological advances. United Direct Solutions surrounds me with a high level of talent, experience, and intelligence, giving me the assurance that we can perform at the highest level possible.

Words of Wisdom

“If you make your business about helping others you will always have plenty of work” – Chris Guillebeau

My Passion Outside of Work:

I am passionate about coaching; especially youth sports. Teaching individuals and teams to find what drives them, and helping them to embrace a strategy that will provide success in their efforts, is one of the best feelings I know.

What’s Important to Me:

I am an advocate for anything and everything outdoors. There is no type of food I won’t try. I would rather be on my boat. Football season is the best season. Go Pack Go!

Erika Pittman at UDS

Erika Pittman

Sales Integrator

Why I Work for United Direct Solutions

I love working for United Direct Solutions.  I’ve made personal relationships with my clients and many co-workers.  I like being able to brainstorm a new idea or jump in to help when my client needs advice.

Words of Wisdom

 If you are not willing to learn, no one can help you.  If you are determined to learn, no one can stop you.

My Passion Outside of Work:

My passion outside of work is my family. My other passion outside of work is attempting to have a green thumb.  Sometimes it works, sometimes it doesn’t.

Interesting Fact:

When I was young, my dream was to be in the Waterski show at Cypress Gardens Water Ski Show. I grew up water skiing and our camping neighbors had a ski troop. They taught me how to do pyramids and all kinds of other fun skiing tricks.

Meet the full United Direct Solutions team.

The best day to start something new is always today

Let’s start working together.