Health Insurance

Your mantra is member health.

You are dedicated to providing the best care to your members and improving the health of the communities you serve. You want to make it easier for your members and future members to interact with your organization while keeping their data secure.

The right partner can help you remain in compliance with data security while also unlocking creative communication campaigns to grow your membership. United Direct Solutions works with National health insurance providers on programs ranging from Medicare Age-In, to Med Sup, to Gap in Care, to Diagnostic Incentive Programs, to Open Enrollment and everything in between. Our teams understand the intricacies of CMS regulations and can help you navigate the compliance landscape.

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Your mantra is member health.

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Cost Containment

If budgets are a priority, we have examples of cost containment measures that other health insurance providers have enjoyed. For instance, we created a forms database for one national health insurance company to convert a cumbersome and time consuming process of managing thousands of forms versions across 13 states into 10 dynamic templates.

Compliance

Protecting your member data, regulatory compliance and managing the many legal hurdles in your process is a necessary part of your business. We understand and have created tools to help you take time and cost out of the process while improving responsiveness from customer service teams and member-facing staff in your organization. Improving member experiences can live in harmony with compliance.

United Direct Solutions has various electronic tools to solve for our clients communication needs:

Customized E-forms Portal

We created a customized e-forms portal enabling CSR’s of a large national insurance company to access a secure centralized platform, select the appropriate customer form, and then brand, version and personalize the form. Completed forms are then sent using a variety of methods (US mail, email, fax, UPS). This platform also serves as a secure document archival management tool where over 30 million documents are stored. The results is vastly improved quality, expediently delivery of customer requested forms, reduced cost and labor.

Secure E-document Platform

Over 8000 CSRs are able to index, view, print, and then send via mail or email previously sent correspondence (ex. bills, invoices, policies and other member correspondence). We created this system using a minimum amount of our clients IT resources, minimal start up fees, and the customized system was onboarded within 9 weeks. We also have a robust customizable e-document present and a web to print portals. We welcome a web demo of these digital technology and discuss your directives in more detail.

The best day to start something new is always today

Let’s start working together.

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Health Insurance