United Direct Solutions Media and Assets
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Company Issued Press
United Direct Solutions Drives Health Insurance Businesses During Open Enrollment
Marketing Leader Provides Tips for Effective Audience Engagement
Press Coverage
United Direct Solutions Drives Health Insurance Businesses During Open Enrollment
Yahoo!finance
Seniors’ Use Of Social Media Is Rising. Here’s How Your Medicare Marketing Team Can Benefit From This
Healthcare Business Today
2023 Innovator: United Direct Solutions Responds to Change Through Innovation
Printing Impressions
Management Team
Tom Clines
CEO / President
Tom Clines joined what was then United Mail as Executive Vice President / CFO in 1992 and was promoted to President in 1999 and CEO in 2009. Over this period, Tom has overseen the expansion and growth of the company from direct mail and print to a comprehensive marketing partner for some of the nation’s largest brands. Prior to joining the company, Tom spent 14 years in public accounting, preparing him for the strategic and financial decisions necessary to drive the success of United Direct Solutions.
Dayna Neumann
Chief Sales & Marketing Officer
Dayna Neumann joined the company as Executive Vice President of Sales in 2018 and was promoted to Chief Sales and Marketing Officer in 2021. Previously, Dayna founded and operated her own successful consulting company that counted United Mail as a client. Throughout her career, Dayna has helped companies become more profitable, reach new markets and increase their sales. Her leadership and guidance at United Direct Solutions has amplified the visibility, positioning and success of the company.
Missy Thacker
Chief Financial Officer
Missy Thacker joined what was then United Mail as CFO in 2021. With over 20 years of experience in the industry, Missy has introduced programs and processes that have driven financial success for United Direct Solutions by highlighting the power of collaboration and cross-divisional cooperation.
Connie Burns
Chief Technology Officer
Connie Burns first joined United Mail as Vice President of Research and Development in 1996. Over the past 27 years, Connie has optimized the company’s technology and services through a forward-thinking mindset with an eye towards client needs and the rapidly changing industry. Connie has developed and implemented new technology service offerings for the company, as well as emphasized the importance of data security and privacy for the company and its clients.
Chase Kirkwood
Chief Strategy Officer
Chase Kirkwood has nearly 30 years of experience guiding and directing United Direct Solutions, first as President and later as Chief Strategy Officer. Possessing a passion for integrated marketing and direct mail campaigns, Chase has worked to modernize the company during his tenure, promoting new services and approaches that embrace digital as well as print. His focus on providing clients with a holistic, intuitive suite of marketing tools has helped grow United Direct Solutions as a major company in the industry.
Casey Hendrick
Chief Operating Officer
Casey Hendrick initially worked with United Mail as Vice President of Operations from 2006 – 2013, before leaving to pursue other opportunities in the industry. Rejoining the company in 2015, Casey assumed the role of COO in 2021. Dedicated to optimizing United Direct Solutions’ client services, as well as the company’s bottom-line, Casey is forward-thinking and driven to continually improve and elevate the company and its approach.
