Terms and Conditions

Terms and Conditions

Messaging Terms and Conditions
(Third-Party Messaging Platform Provider)

 

1. Role of United Direct Solutions (UDS)

United Direct Solutions, LLC (“UDS”) provides technical services to configure, host, and support messaging infrastructure on behalf of its clients. UDS does not own, control, operate, or manage any messaging campaigns, nor does it determine message content, recipients, frequency, or purpose. All messaging campaigns are owned, managed, and controlled exclusively by the client organization identified during the opt-in process (the “Campaign Owner” or “Sender”).

 

2. Campaign Ownership and Responsibility

The Campaign Owner is solely responsible for message content, message frequency, obtaining and retaining valid recipient consent, complying with applicable laws and industry standards (including TCPA, CTIA, and carrier requirements), and honoring opt-out requests. UDS does not market, solicit, or initiate messaging to end users and does not validate consent.

 

3. Consent and Opt-In

By opting in to receive messages, you acknowledge that consent is provided directly to the Campaign Owner, not to UDS. UDS acts solely as a technical intermediary enabling message delivery. Consent is sender-specific and campaign-specific.

 

4. Message Delivery and Technical Services

UDS facilitates application-to-person (A2P) message delivery through carrier-approved messaging platforms. Message delivery is subject to carrier availability, network conditions, filtering, and regulatory constraints. Delivery is not guaranteed.

 

5. Opt-Out and Support

End users may opt out of messaging programs at any time by replying STOP. Opt-out processing is controlled by the Campaign Owner. UDS supports opt-out functionality at the platform level but does not control campaign logic. Questions regarding message content or purpose should be directed to the Campaign Owner.

 

6. Message and Data Rates

Standard message and data rates may apply based on the recipient’s mobile carrier plan. UDS is not responsible for carrier-imposed charges.

 

7. Prohibited Use and Content

Messaging campaigns hosted by UDS must comply with applicable laws, carrier rules, and platform policies. Prohibited content includes illegal, deceptive, fraudulent, or otherwise restricted messaging. UDS reserves the right to suspend services to maintain compliance.

 

8. Privacy and Data Handling

UDS processes message data solely as a service provider acting on behalf of the Campaign Owner. Use of personal data by the Campaign Owner is governed by the Campaign Owner’s privacy policy.

 

9. Limitation of Liability

UDS is not responsible for message content, consent validity, campaign compliance decisions, or regulatory violations arising from Campaign Owner activities. UDS’s role is limited to providing technical messaging infrastructure.

 

10. Changes to These Terms

UDS may update these Terms and Conditions as necessary to reflect changes in law, carrier rules, or platform requirements. Continued participation constitutes acceptance of updated terms.

 

11. Governing Law

These Terms are governed by applicable state and federal laws governing United Direct Solutions, LLC.

Seeking more solutions?

Data Driven. People Powered.

Our monthly newsletter is packed with industry news, emerging technologies, tips, trends, and more.

Client Success Stories

Read first-hand accounts from satisfied clients that show the impact on conversion rates and customer engagement. Read our customer success stories.

Industries We Serve

We serve a diverse landscape of established and emerging industries. From health care and education to predictive modeling and more, see what industries are our specialty.

The best day to start something new is today

Let’s talk. Contact us to get started
Affiliations

Request a Quote